visitor visa BVL and PPR for one person, only BVL for the other

[Nousernamesadface]

Hello folks,
Today my in-laws visitor visa application was updated. First in-law #1's application was updated with a BVL (biometric validity letter) and soon after in-law #2's application was updated with BVL and passport request. Is this normal? Is there another PPR on the way? Is it possible the officer forgot to send the PPR for in-law #1? What should we do?

 

[Kman318]

Hello folks,
Today my in-laws visitor visa application was updated. First in-law #1's application was updated with a BVL (biometric validity letter) and soon after in-law #2's application was updated with BVL and passport request. Is this normal? Is there another PPR on the way? Is it possible the officer forgot to send the PPR for in-law #1? What should we do?

What is your timeline?

 

[Nousernamesadface]

What is your timeline?

They applied August of last year. What do we do with this PPR BVL weirdness?

 

[Kman318]

They applied August of last year. What do we do with this PPR BVL weirdness?

From which country? And did they receive it today? I guess wait for a day otherwise raise a web form.

 

[Nousernamesadface]

From which country? And did they receive it today? I guess wait for a day otherwise raise a web form.

They received it today. They applied from Turkey.
Does the call centre have access to these applications? Webform seems like a crapshoot, they might take forever to read them.