So, today I find out (officially) that our file has been sitting at the wrong VO for 3 1/2 months. Unofficially, I've known this the whole time, but CIC kept telling me that there must have been a reason for this and that I had no other choice but to wait for them to contact me. London, UK office was where they transferred it on July 23rd. My VO is Vienna and it says so on our application. Apparently, London office does not send AORs and one may not contact them until at least 6 months have passed since the transfer. I decided I did not want to wait any longer, so I e-mailed anyway stating that we did not belong to London. I also mentioned that there was a typo on my husband's address (one letter in the name of his town). Surprisingly, they replied right away saying that they had my file, that the address would be corrected and that our file would be under review within the next 2 months. Three weeks later (today), my husband receives an e-mail in which they say that they have determined Vienna should be our visa office. We cannot contact them for at least 8 weeks as that is how long they need to transfer the file to Vienna.
ThunderSoul, I feel for you and your wife. As if it is not hard enough to be away from your loved one, they make you suffer more and wait forever, needless to say that nobody takes responsibility for mishandled applications and I have read a lot of horrifying stories. I have not had time to check all of your posts, ThunderSoul, but I hope they have resolved your problems by now. I wish you the best of luck.
If anyone has any wise words or advice, besides what has already been written in this thread, please share them with me. Thank you and good luck.