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Visa application approved but no approval letter received

monalisa1961

Full Member
Jun 20, 2017
24
5
Wetaskiwin
I got email notification that my account has been updated. Upon checking the account it shows that my application has been approved and that I need to submit my passport. It’s been a week and I have not yet received the letter requesting my passport. Is this delay normal. What should I do to expedite the process. Thank you
 

jamestkirk

Newbie
Jun 28, 2019
6
1
I got email notification that my account has been updated. Upon checking the account it shows that my application has been approved and that I need to submit my passport. It’s been a week and I have not yet received the letter requesting my passport. Is this delay normal. What should I do to expedite the process. Thank you
did you check you junk mail folder?
 

monalisa1961

Full Member
Jun 20, 2017
24
5
Wetaskiwin
Yes I did, no junk mail and no messages in my account. I am worried and not sure how to proceed. I planning to fly to Canada in two weeks and I am losing time with this unexpected delay.
 

monalisa1961

Full Member
Jun 20, 2017
24
5
Wetaskiwin
Just an update. I filled in the webform from my CIC account twice, but no response was received. Finally I reported a technical issue thru my CIC account, and a quick response was received. I got an email requesting me to submit my passport to the VAC in my country. Problem solved.
 

Hassan7601

Hero Member
Jul 5, 2019
262
74
Just an update. I filled in the webform from my CIC account twice, but no response was received. Finally I reported a technical issue thru my CIC account, and a quick response was received. I got an email requesting me to submit my passport to the VAC in my country. Problem solved.
Which country did you apply from? I have a issue where I submitted my medical upfront and it appeared on my online account when I linked my applicaiton and then it just disappeared after a day. Now yesterday they requested me to do a medical where as that's done. SO I submitted a webform as well as an email to the embassy with my medical receipt attachment but I just saw your message here and I reported it as a technical issue as well after reading your message. Since initially it did show you passed your medical and then just went
 

monalisa1961

Full Member
Jun 20, 2017
24
5
Wetaskiwin
Which country did you apply from? I have a issue where I submitted my medical upfront and it appeared on my online account when I linked my applicaiton and then it just disappeared after a day. Now yesterday they requested me to do a medical where as that's done. SO I submitted a webform as well as an email to the embassy with my medical receipt attachment but I just saw your message here and I reported it as a technical issue as well after reading your message. Since initially it did show you passed your medical and then just went
Hello Hassan, my application did not require medical. I applied online, visa issued from Tel Aviv Israel. Good luck to you.
 
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r3nzsec

Newbie
Jul 5, 2019
6
0
Just an update. I filled in the webform from my CIC account twice, but no response was received. Finally I reported a technical issue thru my CIC account, and a quick response was received. I got an email requesting me to submit my passport to the VAC in my country. Problem solved.
How long did it take for you to be contacted that you have been approved?