Hello, all.
I am an inland applicant (EE-BCPNP) and on May 17, on my way to the airport, I received the "PR Confirmation Portal" saying that my PR application was approved and requesting some personal information/details for the portal credentials. On May 18, I replied to that email with all requested info and told them I was outside Canada, returning on June 6. However, I have not received anything but the automated message from them.
This morning, May 30, I got a reminder kind of email, requesting the same information, as if they never got my first response so again I replied to that with the same info.
Both of emails came from Virtual Landing Unit. I am afraid they are not receiving my emails or missing them somehow.
Any advice or suggestions? Thank you.
I am an inland applicant (EE-BCPNP) and on May 17, on my way to the airport, I received the "PR Confirmation Portal" saying that my PR application was approved and requesting some personal information/details for the portal credentials. On May 18, I replied to that email with all requested info and told them I was outside Canada, returning on June 6. However, I have not received anything but the automated message from them.
This morning, May 30, I got a reminder kind of email, requesting the same information, as if they never got my first response so again I replied to that with the same info.
Both of emails came from Virtual Landing Unit. I am afraid they are not receiving my emails or missing them somehow.
Any advice or suggestions? Thank you.