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Victim of the CIO missing letter

ElliePesian

Newbie
Nov 1, 2014
1
0
I believe I fulfill all the requirements for FSW. However, my application is being refused because I have not received the CIO letter, asking for some additional documents!
As per online services CIO started processing my application in April 2013. At that time I was studying in the UK and , as an Iranian, informed Turkey CIO about my new home address, via an email, when I graduated and was planning to come back to Iran. Turkey CIO replied: "Noted. Just for your information, we contact applicants by email. So this is what matters the most - to have an email address that you check on a regular basis."
28 October 2014 I received a letter from Warsaw CIO replied via an email saying we asked you to provide us with additional documents on 19 February 2014 but you didn’t; therefore I am refusing your application.
Unfortunately, I have not received CIO letter on 19 February 2014! I think they have sent it to my UK home address.

On one hand, I did trust the CIO online services the most to update the status of my application as soon as a new letter was released on 19 February 2014 asking me for some additional documents. Therefore, I was checking my application status online on a regular basis and emailed CIO 23 Sep 2014 asking why nothing new is happening on my online status!? Please would you advise me if I should have expected otherwise! Because if the letter was sent via an email, it might have spammed, or if the letter was sent to my UK home address; although I did ask CIO to update it on the online services!
On the other hand, as mentioned before, I did inform Turkey CIO about the state of being graduated and moving back to Iran.
Finally 31 October 2014 online services displayed "A decision has been made on your application. The office will contact you concerning this decision." And I am worried to know this was Warsaw CIO decision about the refusal of my application; which was emailed me on 28 October 2014!

Today, 1 Nov. 2014 Turkey CIO Replied my email: "Your application was received by the Warsaw office. Please do not copy the Ankara office on your exchanges as there is nothing that we can to assist! "


Please would you advise me, what shall I do next?!
 

marina ee

Newbie
Dec 4, 2014
9
0
اینا ایمیل زدند
اینا هیچ وقت مدرک نمیفرستن در خونه
فقط ایمیل میزنن
ممکن رفته باشه توی اسپم
ممکن شما دقت نکردید ایمیلشونو
میتونید درخواست تجدید نظر کنید ولی دقیقا نمیدونم چطوری