i Had the same issue, i can assure you that everything is normal and your applications are still in process.
i linked my account to GCKEY, from there i can see the how the process is going.
trust me, i FREAKED out as soon as i saw no records found, im pretty sure we are all very nervous while waiting for our results and this may seem out of the ordinary.
https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account.html
this is the webpage, as i told you before, create your account and link your study permit process.
i linked my account to GCKEY, from there i can see the how the process is going.
trust me, i FREAKED out as soon as i saw no records found, im pretty sure we are all very nervous while waiting for our results and this may seem out of the ordinary.
https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account.html
this is the webpage, as i told you before, create your account and link your study permit process.