When you replied, did you edit the subject line to your application number and your last name?
On March 22, 2024, IRCC contacted me. I responded to their email on March 24, 2024 and received an automatic reply.
Today I received an email with the following content
"Our records also indicate that you have either not complied with our request or
have not contacted Immigration, Refugees and Citizenship Canada (IRCC) to provide an explanation why
you have not provided this information."
I am confused about whether they have seen my email or if I am missing any additional information in the email.
On March 22, 2024, IRCC contacted me. I responded to their email on March 24, 2024 and received an automatic reply.
Today I received an email with the following content
"Our records also indicate that you have either not complied with our request or
have not contacted Immigration, Refugees and Citizenship Canada (IRCC) to provide an explanation why
you have not provided this information."
I am confused about whether they have seen my email or if I am missing any additional information in the email.
AOR: Feb 9th
BG check Complete: March 5
Test complete: March 19th
Prohibitions and Language complete: April 17th
Received request letter for all passport pages scan from PNT office: April 17
Replied on May 3rd.
Contacted IRCC on May 10th and informed me my case is processing in VAN office.