I think there is credence to this explanation. They did the same thing a few years ago with PR applications. When they changed the rules, they put resources in processing new applications quickly, which meant the older applications were delayed even more. So I buy that as a possible reason.
And while I think they should process application on first come, first serve basis, they increased the fee in February, and if they are going to give preference to people who paid more fees, then everyone after the fee increase should be getting faster process, not just those after August. Having said that, I have no issues with people, even those who paid less fee, who applied before I did getting process before me. I also have no issues with people who applied after me getting processed faster. I am happy for them. But frustrated with lack of information from CIC, whose call centre agents keep telling me there are no issues with my application, just waiting for test date, yet others are getting test dates. Why is that not on first come, first serve. If my application is ready to be assigned a test date, why are people who applied after me, getting test dates and not me? If there is an issue with the application, just tell me so I can fix it.
In addition to the above possible explanation, I still believe that there is no accountability of how agents process the applications. Some are quick, others not so much. I think CIC really needs to bring some accountability as well as transparency to the process.
I don't think the slowness for some applications is due to bigotry, birth country or anything like that. I think it is fundamentally an issue of inefficiency due to lack of accountability and transparency.
Ray