Hi everyone,
I have been reading this thread for a while and it has been incredibly helpful with the whole process. I hope you can help me.
I am Canadian and I live in Canada; my boyfriend is American and lives in the USA. We are applying through family sponsorship under the common-law category.
We submitted our application package (using the new package) on February 13, 2017. I received my sponsor approval on February 24. My boyfriend received an email asking him to link his account about a week later. We waited a few weeks, but did not saw a request to upload the Schedule A/police report in his online account, so we called and were told to upload the documents using the web form. This was done on March 27.
When I log in to the on-line service application status, all I can see is "Decision Made" under sponsorship status and "Application Received" under Permanent residence application status. This has not changed since I received my sponsorship approval on February 24.
On the original email that I received where I was notified that I was approved as a sponsor, the letter said that I would be notified via email when our application was transferred to a visa office, but I never received that email. I am worried that our application is stuck somewhere and is not being processed.
I sent an enquiry via the IRCC Web form about 2 weeks ago, but I did not receive an answer. They do say on their web page that they would not answer if the application was within the normal time frame, so I am hoping this is a sign that everything is going as planned.
I am wondering if I should continue to wait, or try and contact them (difficult right now because I am in the USA until mid June to visit my boyfriend). I know from reading previous posts that the online application status is not always up to date.
Why do you think?
Thank you in advance for any advice.