+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

US citizens, Nexus & Presence

paul2587

Star Member
Jan 1, 2013
146
57
NS
Category........
Job Offer........
Pre-Assessed..
LANDED..........
2013
I am getting ready to apply for citizenship and I recently requested records from both the US CBP and CBSA. Both have come back and said they have no record of my entries/exits. And yes, I've provided both CBP and CBSA with all of the info on all three travel documents I've used. I know the US/Canada haven't always tracked the entries/exits of their own citizens but I thought this was changing with the WHTI. I'm extremely worried I won't be able to provide an accurate record of my trips to the US given that neither country seems to have a record of me ever leaving or re-entering Canada and we don't get passport stamps for US/Canada land border crossings.

Any thoughts?
 

keesio

VIP Member
May 16, 2012
4,795
396
Toronto, Ontario
Category........
Visa Office......
CPP-O
Job Offer........
Pre-Assessed..
App. Filed.......
09-01-2013
Doc's Request.
09-07-2013
AOR Received.
30-01-2013
File Transfer...
11-02-2013
Med's Done....
02-01-2013
Interview........
waived
Passport Req..
12-07-2013
VISA ISSUED...
15-08-2013
LANDED..........
14-10-2013
Some border crossings are very lax - they check your documents but don't stamp or record the info. For these cases, it is recommended to carefully log your entry/exit. It sounds like you have not been and hoping to rely on records kept by CBSA and CBP. The best you can do is put your best guess for the dates. IRCC tends to give Americans the benefit of the doubt for travel between US and Canada in regards to scrutiny. When I applied for citizenship in 2013 as a US citizen with Canadian PR and a NEXUS member, I had like 70+ trips between US and Canada. I kept pretty good personal records but screwed up a date here or there. I applied with enough buffer over the minimum number of days which helped. Since you will have to guess, I would apply with a lot of buffer days to be safe. That is probably the best thing you can do.
 

paul2587

Star Member
Jan 1, 2013
146
57
NS
Category........
Job Offer........
Pre-Assessed..
LANDED..........
2013
keesio said:
It sounds like you have not been and hoping to rely on records kept by CBSA and CBP.
Not quite. I have kept records, but as was likely the case for you, my records are probably not perfect. Thanks for the info.
 

dpenabill

VIP Member
Apr 2, 2010
6,435
3,182
paul2587 said:
Dpenabill et al.,
just wondering if any of you have experienced (or heard of others experiencing) any issues with your entry/exit record when you are in a situation similar to mine. I'm a US citizen and Canadian PR living in Nova Scotia. I frequently drive across the land border to Calais, Maine to visit family. I have Nexus and have had it since I became a PR, but I don't always use it; I also have a US enhanced driver's licence and a regular passport which I've used on land and air crossings out of and into Canada.

Here's my problem: I am getting ready to apply for citizenship and I recently requested records from both the US CBP and CBSA. Both have come back and said they have no record of my entries/exits with my passport, EDL or Nexus info. And yes, I've provided both CBP and CBSA with all of the info on all three travel documents I've used. I know the US/Canada haven't always tracked the entries/exits of their own citizens but I thought this was changing with the WHTI. I'm extremely worried I won't be able to provide an accurate record of my trips to the US given that neither country seems to have a record of me ever leaving or re-entering Canada and we don't get passport stamps for US/Canada land border crossings.

Any thoughts?
I largely concur in what keesio posted:

keesio said:
Some border crossings are very lax - they check your documents but don't stamp or record the info. For these cases, it is recommended to carefully log your entry/exit. It sounds like you have not been and hoping to rely on records kept by CBSA and CBP. The best you can do is put your best guess for the dates. IRCC tends to give Americans the benefit of the doubt for travel between US and Canada in regards to scrutiny. When I applied for citizenship in 2013 as a US citizen with Canadian PR and a NEXUS member, I had like 70+ trips between US and Canada. I kept pretty good personal records but screwed up a date here or there. I applied with enough buffer over the minimum number of days which helped. Since you will have to guess, I would apply with a lot of buffer days to be safe. That is probably the best thing you can do.
That said, I am not so sure that "IRCC tends to give Americans the benefit of the doubt for travel between US and Canada in regards to scrutiny."

There have been, for example, more than a few American citizens report, in this and in other forums, being issued RQ, including the author of the Wordpress website where there is quite a lot of information about the RQ process posted.

In contrast, my strong impression is that factors indicating the completeness and accuracy of the applicant's information, including especially travel declarations, will make a big positive difference, while in contrast any indication the applicant's information is incomplete or inaccurate pushes things the other way.

The FAQs for the presence calculation suggest an applicant can estimate or approximate trips to the U.S. if the actual dates or number of days is unknown. I have addressed this in multiple topics. No rocket science or advanced degrees in jurisprudence are necessary to recognize that the less accurate an applicant's declarations are, the less reliable the applicant is as a reporter of facts, so the real question is just how much can an applicant estimate and IRCC still rely on the applicant's declarations? There is no definitive answer to that question. But for the applicant who cannot affirmatively declare, completely and accurately, the exact dates of all trips outside Canada, this question is, nonetheless, the critical question.

How big a deal this is probably depends on the extent to which the applicant estimates, and the extent to which the rest of the information about the applicant supports the applicant's case. For example, the applicant with a regular job with an easily verified Canadian employer, who works at a particular location in Canada, is likely to be given, as keesio says, more benefit of the doubt; in contrast, a person who is self-employed or has significant periods of unemployment, not so likely to be such a beneficiary.

But there are many, many other factors which can influence how things go. Pattern of travel, for example.

Obviously, the best approach is to get all the dates right, and the next best thing is to get nearly all the dates right. Since a PR is the only person in the world who for sure was there each and every time the PR exited Canada and entered Canada, the PR is really the one best source of this information. If the PR kept complete records. Yeah, coulda, shoulda, woulda, if only you knew how important it was.

There are no easy guidelines. One can readily say, as keesio alludes, the more you estimate, the bigger your margin should be. Estimating day trips is one thing. Missing overnight trips is another.



paul2587 said:
. . . Both [U.S. and CBSA] have come back and said they have no record of my entries/exits with my passport, EDL or Nexus info.
Must say, however, that NO records of your border crossings raises a red flag. Mine certainly were well shy of being complete, but most of my crossings showed up one way or another. Going back a decade plus. (Less though on the Canadian side.)

I know some particular border crossing locations, in the past, did not capture anywhere near complete border crossing data. I am not familiar with those between New Brunswick and Maine.

But this still rings odd to me. Lax is one thing. No records is another. Something seems askew. Cannot guess what that is. Something.


Thus, I understand the concern expressed here:

paul2587 said:
Not quite. I have kept records, but as was likely the case for you, my records are probably not perfect and there are some inaccuracies after five years of travelling home on a monthly (and sometimes bi-monthly) basis on weekends. I was hoping until recently to back up and validate my records with CBSA/CBP records, but the lack thereof is why I wrote my original post on here. I don't understand how in 5 years of traveling back and forth (and 3 years as a PR), there isn't a single entry or exit for me with either agency. I guess it's bad luck. Thanks for the info.
Most of what I wrote above I wrote before this last post. This last post suggests that the extent to which you will need to estimate is relatively minimal. With a good margin over the minimum, minimal estimations should not be much of a problem. Just be sure to acknowledge the extent to which you are estimating or approximating.

But yeah, the absence of any crossings indicated in your records invites some head scratching.

Also got to say, though, if someplace outside Canada is still "home," there should be no need to rush getting Canadian citizenship.
 

links18

Champion Member
Feb 1, 2006
2,009
129
If OP lives in Canada, why do they have an apparently valid US enhanced DL? Does OP also have a Nova Scotia DL? What evidence does OP have of actually residing in Canada? Yes, it is true that up to 2014 some smaller border crossings didn't effectively log entry exit and that probably still continues to some extent today. IRCC should be aware of this. But for there to be no record at all on either side would seem to me to indicate another problem.....
 

thecoolguysam

VIP Member
May 25, 2011
4,821
384
Canada
paul2587 said:
Dpenabill et al.,
just wondering if any of you have experienced (or heard of others experiencing) any issues with your entry/exit record when you are in a situation similar to mine. I'm a US citizen and Canadian PR living in Nova Scotia. I frequently drive across the land border to Calais, Maine to visit family. I have Nexus and have had it since I became a PR, but I don't always use it; I also have a US enhanced driver's licence and a regular passport which I've used on land and air crossings out of and into Canada.

Here's my problem: I am getting ready to apply for citizenship and I recently requested records from both the US CBP and CBSA. Both have come back and said they have no record of my entries/exits with my passport, EDL or Nexus info. And yes, I've provided both CBP and CBSA with all of the info on all three travel documents I've used. I know the US/Canada haven't always tracked the entries/exits of their own citizens but I thought this was changing with the WHTI. I'm extremely worried I won't be able to provide an accurate record of my trips to the US given that neither country seems to have a record of me ever leaving or re-entering Canada and we don't get passport stamps for US/Canada land border crossings.

Any thoughts?
My wife (Canadian Citizen) applied for her CBP records and they said nothing is found then she appealed the decision and got all her entries/exits. You can appeal the request. She made FOIA account in order to request entries/exits. I am not sure if CBP tracks entries/exits for US citizens.

I am not sure what needs to be done for CBSA records but you may contact CBSA ATIP division and seek their advice.
 

links18

Champion Member
Feb 1, 2006
2,009
129
thecoolguysam said:
My wife (Canadian Citizen) applied for her CBP records and they said nothing is found then she appealed the decision and got all her entries/exits. You can appeal the request. She made FOIA account in order to request entries/exits. I am not sure if CBP tracks entries/exits for US citizens.

I am not sure what needs to be done for CBSA records but you may contact CBSA ATIP division and seek their advice.
Yes, US CBP tracks entries (and occasionally exits) from US citizens. At least they are supposed to, but sometimes things fall through the cracks....
 

paul2587

Star Member
Jan 1, 2013
146
57
NS
Category........
Job Offer........
Pre-Assessed..
LANDED..........
2013
dpenabill said:
But yeah, the absence of any crossings indicated in your records invites some head scratching.

Also got to say, though, if someplace outside Canada is still "home," there should be no need to rush getting Canadian citizenship.
Thanks dpenabill.
 

paul2587

Star Member
Jan 1, 2013
146
57
NS
Category........
Job Offer........
Pre-Assessed..
LANDED..........
2013
thecoolguysam said:
My wife (Canadian Citizen) applied for her CBP records and they said nothing is found then she appealed the decision and got all her entries/exits. You can appeal the request. She made FOIA account in order to request entries/exits. I am not sure if CBP tracks entries/exits for US citizens.

I am not sure what needs to be done for CBSA records but you may contact CBSA ATIP division and seek their advice.
Thanks Sam! This is what I was looking for.
 

thecoolguysam

VIP Member
May 25, 2011
4,821
384
Canada
paul2587 said:
Thanks Sam! This is what I was looking for. I was 100% sure that others who are US/Canadian citizens with Nexus have occasionally experienced the problems I've mentioned here, I just wasn't aware we could appeal. It sounds like your wife went through something similar to me and eventually got the information she was looking for. I will do the same. And hopefully dpenabill and others on here who are slightly more skeptical will also read this and understand that we're not all just folks from far overseas who have emigrated to the GTA. The maritimes border crossings are a separate animal and being a US or Canadian citizen emigrating north/south of the border has a unique set of circumstances and challenges.
My question for you is that did you create an online account under FOIA https://foiaonline.regulations.gov/foia/action/public/request/publicPreCreate or just checked out as guest. If you indeed created an FOIA account, then login and you may be able to find a PDF file with the records.

Here are the steps that might can help:
After you sign in click on "View My FOIA Requests" > Click the link under the Tracking Number (Something like: CBP-xxxx-xxxxx) and then scroll down to the end look under "Released Records" and see if there is a PDF file.

If you can't find anything you can click on "Appeal this FOIA Request" which is located on the left of the screen.
 

paul2587

Star Member
Jan 1, 2013
146
57
NS
Category........
Job Offer........
Pre-Assessed..
LANDED..........
2013
thecoolguysam said:
My question for you is that did you create an online account under FOIA https://foiaonline.regulations.gov/foia/action/public/request/publicPreCreate or just checked out as guest. If you indeed created an FOIA account, then login and you may be able to find a PDF file with the records.

Here are the steps that might can help:
After you sign in click on "View My FOIA Requests" > Click the link under the Tracking Number (Something like: CBP-xxxx-xxxxx) and then scroll down to the end look under "Released Records" and see if there is a PDF file.

If you can't find anything you can click on "Appeal this FOIA Request" which is located on the left of the screen.
Thanks! I filed the last FOIA request as a guest. I just re-filed with an account. If it comes back the same again (and I'm guessing it will), I'll appeal it like your wife did. Thanks again for this info, it is really helpful for me. Crossing my fingers this works, and still have no idea why CBSA also came back with nothing for me but maybe it's a similar situation.
 

thecoolguysam

VIP Member
May 25, 2011
4,821
384
Canada
paul2587 said:
Thanks! I filed the last FOIA request as a guest. I just re-filed with an account. If it comes back the same again (and I'm guessing it will), I'll appeal it like your wife did. Thanks again for this info, it is really helpful for me. Crossing my fingers this works, and still have no idea why CBSA also came back with nothing for me but maybe it's a similar situation.
When you enter the information mention all the numbers that you have example
1. US Passport #,issue date, expiry date, your date of birth, parents name etc etc.
2. EDL#, issue date, expiry date
3. PR card# printed on the back, UCI# printed on the front, issue date, expiry date.
4. Nexus card# at the back which is Pass id# and the number printed above Ready Lane.

The more detailed information you provide, the more search CBP will expand to search your records.
 

alphazip

Champion Member
May 23, 2013
1,310
136
Job Offer........
Pre-Assessed..
paul2587 said:
Thanks! I filed the last FOIA request as a guest. I just re-filed with an account. If it comes back the same again (and I'm guessing it will), I'll appeal it like your wife did. Thanks again for this info, it is really helpful for me. Crossing my fingers this works, and still have no idea why CBSA also came back with nothing for me but maybe it's a similar situation.
On the U.S. side, I also think your problem is related to your not creating an account. My spouse, a U.S. citizen with a NEXUS card for some of the period in question, made a FOIA request and received a report of every entry (92) into the U.S. The report from CBSA wasn't quite as thorough, but most entries were listed. Be aware that there are actually two CBSA reports for land entries: Traveller Passage Report (by name) and Highway Passage Report (by license place number). If you want the latter, you have to include a copy of your car registration (linking the plate number to you).
 

paul2587

Star Member
Jan 1, 2013
146
57
NS
Category........
Job Offer........
Pre-Assessed..
LANDED..........
2013
Thanks sam/alpha,
all really good info and much appreciated. I suspect on the CBP side of things it's either because I submitted the FOIA as a guest or else it could be that I need to appeal the FOIA results to get the full data. I'm still not sure why nothing came back from CBSA but stranger things have happened. Thanks again!
 

harirajmohan

VIP Member
Mar 3, 2015
6,162
1,666
Category........
Visa Office......
Sydney, NS
Job Offer........
Pre-Assessed..
App. Filed.......
29-May-2015
Doc's Request.
30-Dec-2015 ReminderEmail(PCCs, NewPassport via cse 31-Dec-2015)
Nomination.....
SK 22-Apr-2015
AOR Received.
11-Aug-2015
Med's Request
23-Dec-2015
Med's Done....
20-Jan-2016
Passport Req..
26-May-2016 (BGC In Progress 25-May-2016)
VISA ISSUED...
PP Reached Ottawa:27-May-2016, Received:10-Jun-2016
LANDED..........
PR: 09-Jul-2016, PR Card: 17-Aug-2016
thecoolguysam said:
My wife (Canadian Citizen) applied for her CBP records and they said nothing is found then she appealed the decision and got all her entries/exits. You can appeal the request. She made FOIA account in order to request entries/exits. I am not sure if CBP tracks entries/exits for US citizens.

I am not sure what needs to be done for CBSA records but you may contact CBSA ATIP division and seek their advice.
All,
Interesting to see that entry and exit are not recorded or could not be seen in the requested docs. So whats the way to get around this when we have too much travel between 2 countries and prove the residency? Please let me know your ideas/ways to take care/ try to start gathering evidence that can be easily produced during RQ(if at all received). Is there any way?