Is this thread still active?
We initially submitted our Family Application in July 2020 but it was returned due to both adults failing to sign the physical presence calculators (I know, I kicked myself too).
Anyway, it was returned completely with a letter on the children's files stating that they were complete and ready for processing but as they were sent with a family application, could ONLY be processed with the rest of us.
So the applications were sent back on November 10th, tracked as delivered and signed for on November 12th in Sydney and since then . . . . nothing.
The application was marked for URGENT PROCESSING as we literally relocated and bought a house in a specific area due to a job offer with the CAF. His citizenship is a requirement to work in a specific role and whilst they can waive it for him, it is their preference for him to have citizenship to remove the need to do this.
We included his service number and the contact of CoC and recruitment to confirm his potential position within the CAF but again, have heard nothing.
Numerous phone calls have told us that they cannot confirm the application has been received and in fact, they can't even confirm the July application was received and processed, despite us having evidence that they had!
After another phone call today, we were told to submit a web form stating why we needed urgent processing but feel it's a wasted exercise as they've previously responded saying they "can't find the application on the system or that it's been received."
Is it worth resubmitting everything again? What else would they need to deem it worth urgent processing? We have even offered to separate the applications so that just his can be processed and the rest of us go back into the queue. Any advice is appreciated!