My case for urgent processing of PR card renewal was received in Nova Scotia on 11 June 2014 but still online status says "we are unable to identify you.......". I enclosed full travel information/documents and my seats are booked for 18 July. I am still waiting and waiting. Called immigration office twice but no satisfactory reply was given except that they suggested to leave canada without PR card and apply for travel document from Islamabad. I am not sure I would be able to get PRTD. I had 738 days on my credit at the time of application. Does any body know they open the envelope as it is received or open it on its turn? Any idea about PRTD from Pakistan?