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*URGENT* Need help selecting NOC for CEC Express Entry

M151R151

Full Member
Mar 3, 2021
20
4
I worked as an Operational Support Representative at a startup that delivers meals to offices throughout North America (think Uber Eats or DoorDash, but for office meals rather B2C meals). I am thinking of putting NOC 7305 (though it could also be 1215).

Please provide any advice! It would be great if I could hear from anyone who has had a similar role and what you did! Thank you in advance :)

Here are my duties & responsibilities:
  • Oversee the assignment, scheduling and monitoring of orders to ensure on-time delivery across multiple markets throughout North America
  • Resolve live order issues as well as any persisting delivery problems
  • Supervise and manage a fleet of Foodee-employed drivers as well as 3rd party logistics partners
  • Create and review analysis of delivery data to improve driver & partner performance
  • Recommend and implement new processes to increase operational efficiencies
  • Train and supervise a team of data-support clerks who carry out administrative tasks to set up Foodee restaurant partners for logistics success
  • Consolidate feedback and devise solutions with stakeholders to optimize client experience
  • Report bugs and other technical issues to the engineering department
  • When required, support the team with customer-facing inquiries
 
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M151R151

Full Member
Mar 3, 2021
20
4
I also worked as an Associate Product Owner (in Product Management) at the same company. I am thinking of putting NOC 4163 (though I realise it could also be 0213, 2171, or even 0124).

Please provide any advice! It would be great if I could hear from anyone who has had a similar role and what you did!

Here are my duties & responsibilities for this role:
  • Own the development and improvement of Foodee’s product features, alongside the Director of Product Management
  • Capture insights from research, feedback, and data trends, and analyse those insights to identify opportunities for improving business operations
  • Collaborate between cross-functional teams to devise functional solutions and create projects based on those solutions
  • Operate a prioritization process to determine which projects should be worked on when
  • Manage and coordinate the development and implementation of approved projects, including setting project timelines and ensuring they are met
  • Represent the stakeholders of each project throughout the development process
  • Perform quality assurance controls on new product features
  • Create and distribute company-wide training material and handle communications of updated features and new procedures
  • Liaise with the engineering team to ensure maintenance of computer systems, reporting any issues that arise