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URGENT: IRCC made a mistake and didn't check my file properly +1 promised

alxms10

Hero Member
Dec 16, 2016
335
22
London-UK
Category........
FSW
Visa Office......
London-UK, then Paris-France, then Cairo-Egypt
NOC Code......
2131
App. Filed.......
08-06-2016
Doc's Request.
19-10-2016
AOR Received.
17-11-2016
IELTS Request
Upfront
Med's Request
Upfront
Med's Done....
18-11-2016
Interview........
None
Passport Req..
05/05/2017, then 05/06/2017
VISA ISSUED...
22/06/2017
LANDED..........
07/08/2017
Dear friends

I'd really appreciate any comments or advice:

I submitted my citizenship application last weekend and for the "Personal ID" document I uploaded my foreign passport (page 1), valid PR card (page 2), valid Alberta driver's license (page 3 and 4) and health card (page 5 and 6) all in one file (6 pages in total.) Today IRCC returned my application and said the below:
Your application for Canadian citizenship is incomplete. We cannot start processing your application for the following reasons:

Personal identifications (IDs)
You uploaded a foreign ID with your permanent resident card (PR card).
Should I bother tell them that my driver's license and health card are on pages 3 to 6? Or should I just resend my passport/driver's license (or driver's license/health card)?

Also another critical thing: they released my application for me to re-submit with new peroneal IDs. I noticed that every document I submitted first time is there but when I go to "Optional documents" (see screenshot below) the additional documents I submitted first time are not there!! Should I upload them again or send only what they asked? I am just very anxious.

I don't know why applying just seems like a difficult task from beginning to end :(

 

alxms10

Hero Member
Dec 16, 2016
335
22
London-UK
Category........
FSW
Visa Office......
London-UK, then Paris-France, then Cairo-Egypt
NOC Code......
2131
App. Filed.......
08-06-2016
Doc's Request.
19-10-2016
AOR Received.
17-11-2016
IELTS Request
Upfront
Med's Request
Upfront
Med's Done....
18-11-2016
Interview........
None
Passport Req..
05/05/2017, then 05/06/2017
VISA ISSUED...
22/06/2017
LANDED..........
07/08/2017
This forum is not as helpful as it used to be!

Any way, I decided to re-submit application with PR card, driver's license and all supporting documents I submitted the first time to be safe.

Good luck