goog evening people can someone please advise me urgently, i am from a visa exempt country and was ask by immigration of canada to sent a bio-data page of my passport along with 2 photos and fill in a form which they send and return these thing to them in a pre-paid envelop which i did.
however upon receiving the return documents to land the letter address to me saying "please find enclosed your passport with your visa affixed in it and a form which you will sign infront of the landing immigration officer and your visa expiry date can be found in the right hand corner of the visa"
People I have spend the last 10hours trying to reach trinidad office and failed miseriable, no answer, I was never required to send my passport therefore they is no visa to be issused and as i say i'm from a visa exempt country and the paper before say i have to land in canada before my medical expire which is next few months.
i know i have the wrong document but the question is my application say decison made so who and where do i turn???????
i have a landing paper for a visa and not all of that paperwork is in present in the envelop either.
WHAT DO I DO HELP PLEASE?????

however upon receiving the return documents to land the letter address to me saying "please find enclosed your passport with your visa affixed in it and a form which you will sign infront of the landing immigration officer and your visa expiry date can be found in the right hand corner of the visa"
People I have spend the last 10hours trying to reach trinidad office and failed miseriable, no answer, I was never required to send my passport therefore they is no visa to be issused and as i say i'm from a visa exempt country and the paper before say i have to land in canada before my medical expire which is next few months.
i know i have the wrong document but the question is my application say decison made so who and where do i turn???????
i have a landing paper for a visa and not all of that paperwork is in present in the envelop either.
WHAT DO I DO HELP PLEASE?????