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Urgent help required: PR portal confirmation in Canada within 7 days

Mihirakula

Star Member
Jul 26, 2020
58
19
Category........
CEC
Visa Office......
Kitchener
NOC Code......
6221
Pre-Assessed..
Yes
AOR Received.
10-11-2022
Thanks for the information but did you check if one would require a new PCC as we have travelled outside Canada while our application was in process and still not approved (no eCOPR yet)
PCC is usually required if you stay outside Canada for more than 6 months, and it's only required when submitting your PR application, not when the application is already being processed. If IRCC still needs a new PCC, they will contact you by email.
 

jingyi_ann

Newbie
Dec 18, 2023
2
0
Hi Ajax
Congrats for your PR journey,

i am currently in a similar situation. I am currently in Canada, and will travel outside Canada on February 4th 2024 for a month and return on February 28th by Flight to a far away country. So I want to still have the TRV visa and a valid work permit.


On 15 December 2023, i received an email about Permanent residence confirmation. They say reply the email with requested information within 7 days.And I do not receive a link for portal. Does it mean the portal link will be sent to me after I reply this email?

I replied the email with the requested information (I.e my name, address, last date entrance of canada, etc) and explained that I will have a travel plan soon.

but I am not sure what will be the outcome after replying the email and will I still be able to travel in February?
 

Taran D

VIP Member
Oct 1, 2020
3,224
579
Hi Ajax
Congrats for your PR journey,

i am currently in a similar situation. I am currently in Canada, and will travel outside Canada on February 4th 2024 for a month and return on February 28th by Flight to a far away country. So I want to still have the TRV visa and a valid work permit.


On 15 December 2023, i received an email about Permanent residence confirmation. They say reply the email with requested information within 7 days.And I do not receive a link for portal. Does it mean the portal link will be sent to me after I reply this email?

I replied the email with the requested information (I.e my name, address, last date entrance of canada, etc) and explained that I will have a travel plan soon.

but I am not sure what will be the outcome after replying the email and will I still be able to travel in February?
Check the email again(should be in the end of the doc) it would have somewhere what to do in case going outside.
In the meantime reply to the email.
 

AnointedMan

Newbie
Dec 19, 2023
1
0
good morning everyone god bless us all. please i need help i recived appointment letter from a company called CITY LUBE OIL COMPANY in canada they ask me to visite VFSGLOBAL in my country ghana for biometrec capture but i will have to pay biometrec fees of 126 CAD first to a canadian bank or a local bank MTN MOMO ACCOUNTE in my country Ghana witing 24hrs . please is there any company like that? please help me out so i dont fell into the hands of scammers
 
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jingyi_ann

Newbie
Dec 18, 2023
2
0
Check the email again(should be in the end of the doc) it would have somewhere what to do in case going outside.
In the meantime reply to the email.
Hey Taran,

Thanks for your reply.

I checked the email and asked some friends. They told me to reply the email with my basic information, and then they will send me the portal link and my temporary password. Is that correct? :)
 

Taran D

VIP Member
Oct 1, 2020
3,224
579
Ues
Hey Taran,

Thanks for your reply.

I checked the email and asked some friends. They told me to reply the email with my basic information, and then they will send me the portal link and my temporary password. Is that correct? :)
Yes this is right.
You will get directions in that email reply your friends are talking about.
 

Rahman1424

Newbie
Aug 30, 2022
6
0
Thank you everyone for all your help and inputs.
Today we received eCoPRs and finally the journey is over.
Portal credentials: 16th January (Was outside Canada on vacation)
Photo upload and address confirmation: 20th February
Spouse case added to PR portal: 22nd February
eCoPRs received: 28th February
Thank you everyone for all your help and inputs.
Today we received eCoPRs and finally the journey is over.
Portal credentials: 16th January (Was outside Canada on vacation)
Photo upload and address confirmation: 20th February
Spouse case added to PR portal: 22nd February
eCoPRs received: 28th February
Hi!
I am in same scenario. I received my portal 1 email and replied that with the info they asked. I also mentioned I will be leaving Canada April 6th and will be back by may 21st. I will be get married. It's been two weeks and still I am waiting for portal 2 email.

My questionto you is, can I add my spouse even after portal 1 email and before portal 2 email?
How you added your spouse to the application?
 

tcrook2

Newbie
Jul 7, 2024
1
0
Hi Team,

I am sitting in a similar position to the original post - currently my partner and I have the 7 day confirmation period, despite already requesting a delay. We called IRCC and they said to email the original portal email address to inform them that we will be out of the country in 10 days for 3 weeks and so ask for them to re-send the information upon our return. We can't decide whether to create the profile to change the password then do nothing further at this point, or disregard the email completely and wait for a new account later - what has everyone else done, and has it worked for you?

Thanks for any help!
 

Jax fan

Full Member
Dec 29, 2022
47
32
Tcrook2,

For my case, I logged in to the portal as password expires in 30 days but did not confirm my address and photo as I was going on vacation. Some forum say if you don’t login it’s fine, once you come back you can call IRCC and let them know and IRCC sends new credentials.
Once I returned back from vacation I told IRCC and logged into portal to confirm my address and upload the photo.
Hope this helps!

Hi Team,

I am sitting in a similar position to the original post - currently my partner and I have the 7 day confirmation period, despite already requesting a delay. We called IRCC and they said to email the original portal email address to inform them that we will be out of the country in 10 days for 3 weeks and so ask for them to re-send the information upon our return. We can't decide whether to create the profile to change the password then do nothing further at this point, or disregard the email completely and wait for a new account later - what has everyone else done, and has it worked for you?

Thanks for any help!
 

MalcolmLP

Newbie
Jul 19, 2024
9
5
sidering we do not receive the portal 2 email with th
Tcrook2,

For my case, I logged in to the portal as password expires in 30 days but did not confirm my address and photo as I was going on vacation. Some forum say if you don’t login it’s fine, once you come back you can call IRCC and let them know and IRCC sends new credentials.
Once I returned back from vacation I told IRCC and logged into portal to confirm my address and upload the photo.
Hope this helps!
Hey, did your credentials expire after 7 days? I'm in the same situation for my dependant because she had to fly home between p1 and p2 and despite telling IRCC, they still created her credentials so now I don't really know what to do. I wonder what happens if she doesn't "confirm" she's in Canada through the portal before the 7 day period lapses. Would really appreciate your insight. Cheers :)
 

Salman Khalid

Member
Apr 6, 2020
19
0
Hi!
I am in same scenario. I received my portal 1 email and replied that with the info they asked. I also mentioned I will be leaving Canada April 6th and will be back by may 21st. I will be get married. It's been two weeks and still I am waiting for portal 2 email.

My questionto you is, can I add my spouse even after portal 1 email and before portal 2 email?
How you added your spouse to the application?
Hi Rahman,

May I ask what did you do in this situation. I am also planning my wedding in November but not sure if I will receive P1 Or ECOPr Till then?
Want to ask that if I got the P1 Email while I am outside canada or planning to travel how to reply them and alsontell them that I want to add my spouse?
 

bubble0810

Full Member
Apr 20, 2024
25
18
Hi got same question here. I received my p2 portal on September 17th. I changed my credentials and log in on the same day. However, is it possible to submit my photo and address after the 7 days deadline? I expect my delay will be around a few days, maybe a week. I have replied to my portal 1 email about my situation but not yet got a reply.
 

Salman Khalid

Member
Apr 6, 2020
19
0
Hi got same question here. I received my p2 portal on September 17th. I changed my credentials and log in on the same day. However, is it possible to submit my photo and address after the 7 days deadline? I expect my delay will be around a few days, maybe a week. I have replied to my portal 1 email about my situation but not yet got a reply.
Hi,

Please keep us updated regarding that. May be you can try calling them and tell them that you have raised a webform to include your spouse.
 

bubble0810

Full Member
Apr 20, 2024
25
18
Hey, did your credentials expire after 7 days? I'm in the same situation for my dependant because she had to fly home between p1 and p2 and despite telling IRCC, they still created her credentials so now I don't really know what to do. I wonder what happens if she doesn't "confirm" she's in Canada through the portal before the 7 day period lapses. Would really appreciate your insight. Cheers :)
Hi any updates from your side?