The instructions linked on the online application site pertain to submitting a physical paper photo. Among many, I see this as a flaw in the provided instructions.
First, this is what I did in Photoshop on the digital photo file I received from the photographer:
- I created a black image file at 50x70mm at 72 DPI
- I placed the photo inside that file as a new layer
- I resized the photo layer to ensure the face height was 32mm. IRRC requires the face height to be between 31 mm to 36mm
Second, I created another file with the exact dimensions and inserted a scanned image of the back of the physical photo. I added the name and the date of birth of the applicant
Ultimately, I uploaded two image files, one for the front and one for the back.