I am helping an Applicant who basically came as a Refugee from Iraq. She is also a single mother and a Deaf Person.
Her current passport from Iraq was issued in 2005 and expired on 2013. She came to Canada in 2011 as a Refugee, got her PR Card after a few months and never left since then.
She hasn't gotten a new passport since it costs money and she never intended to leave Canada anyway.
After her application was sent a few days ago as per new rules, it was returned with a Letter basically stating the following reason:
"The Travel Document you sent doesn't cover the last 6 years....."
How should she proceed now? Can I help her write a letter to CIC stating that she never left Canada and never needed a new Passport? Will that be sufficient?
Thanks for your help.
(On a separate note, if anyone can provide contact information for any settlement agency or Law Office that provides assistance to Deaf Person (or Refugees) in completing Citizenship Application, it would be highly appreciated)
Her current passport from Iraq was issued in 2005 and expired on 2013. She came to Canada in 2011 as a Refugee, got her PR Card after a few months and never left since then.
She hasn't gotten a new passport since it costs money and she never intended to leave Canada anyway.
After her application was sent a few days ago as per new rules, it was returned with a Letter basically stating the following reason:
"The Travel Document you sent doesn't cover the last 6 years....."
How should she proceed now? Can I help her write a letter to CIC stating that she never left Canada and never needed a new Passport? Will that be sufficient?
Thanks for your help.
(On a separate note, if anyone can provide contact information for any settlement agency or Law Office that provides assistance to Deaf Person (or Refugees) in completing Citizenship Application, it would be highly appreciated)