Hello all,
We done our medicals on 25. DMP office told us if all okay, they gonna send out on 27. 27th morning we called and secretry told us, all is okay and we will be sending Medicals today 11:00 AM by TNT.
,
We called at 1:00 PM and suprisingly, we get informed that my Wife need to re-do her X-ray. Ok, we took same day and next day confirmed that X-ray arrived and all is okay.
They told us they will send out 28th, that never happen and then they told us, they will send out 1st of february as its Monday. Monday after calling and calling, finaly they gave us one tracking number and confirmed that TNT has took our package for delivery.
Today when we called, TNT denied any type of package with this tracking number, TNT says this tracking number doesn't exist.
We called back again, the same secretry refused to talk to us, told us call back at 6:00 PM and she will have an answer.
Really frustrated and worry, what I must do. I already recieved letter after 2 weeks due to postal delay, plus this DMP is driving me nuts, anybody please help me why they are acting like this?
what I can do in this situation?
Please help urgently.
Thanks.
We done our medicals on 25. DMP office told us if all okay, they gonna send out on 27. 27th morning we called and secretry told us, all is okay and we will be sending Medicals today 11:00 AM by TNT.
,
We called at 1:00 PM and suprisingly, we get informed that my Wife need to re-do her X-ray. Ok, we took same day and next day confirmed that X-ray arrived and all is okay.
They told us they will send out 28th, that never happen and then they told us, they will send out 1st of february as its Monday. Monday after calling and calling, finaly they gave us one tracking number and confirmed that TNT has took our package for delivery.
Today when we called, TNT denied any type of package with this tracking number, TNT says this tracking number doesn't exist.
We called back again, the same secretry refused to talk to us, told us call back at 6:00 PM and she will have an answer.
Really frustrated and worry, what I must do. I already recieved letter after 2 weeks due to postal delay, plus this DMP is driving me nuts, anybody please help me why they are acting like this?
what I can do in this situation?
Please help urgently.
Thanks.