My wife completed her BS from PU. They also had the process in which they fill out everything themself and then mail it on thier own.
What we did was:
. We gave them a written request
. Submitted the application processing fee and TCS fee
. Delivered them an IQAS request form with particulars written in pencil so they dont make a mistake.
. Nagged them to place a seal and sign on flap so they donot forget.
. Took TCS tracking number from them after the process was completed.
Actually the person there told us that they do it on regular basis snd they know the entire process. She got her IQAS evaluation in Jan.