Hello,
I have applied for citizenship with my family (paper application) and we received an AOR 2 months ago and that we can track our application online. Since then, I have been trying to register on the tracker but every time I try to create an account I get a message “incorrect or invalid information. Review and make sure it matches the information submitted on the use of a Representative (IMM5476 form)….”. Noting that we did not use a representative. Did anyone else face this problem? And how did you fix it?
Thank you
I have applied for citizenship with my family (paper application) and we received an AOR 2 months ago and that we can track our application online. Since then, I have been trying to register on the tracker but every time I try to create an account I get a message “incorrect or invalid information. Review and make sure it matches the information submitted on the use of a Representative (IMM5476 form)….”. Noting that we did not use a representative. Did anyone else face this problem? And how did you fix it?
Thank you