Unable to make payment for Online application

[canada.msn]

thanks hani_n.... yes i called their call center number...
I called them again couple of mins back and asked them to transfer to their e-services department and spoke to them... they indicated they have some issues with their online payment services and they are currently working to fix the problem and anticipate the fix in next 1 hour or so... I am going to call them again in another 2 hrs to confirm before i make another payment attempt. Any payment which is on hold on your card should be refunded in next 5 working days. stay tuned....

thanks!

I sent an email to question @ cic.gc.ca. That was the only email that I found to contact. Did you call 1-888-242-2100?

 

[tr001]

i received following response to my email:

Dear Client,

Thank you for contacting the Citizenship and Immigration Canada Call Centre’s e-Services Unit.

We verified the information you provided. The error message that you mentioned in your email is indeed the result of a periodic technical problem which we are trying to resolve promptly.

We will advise you as soon as this issue is resolved.

We apologize for any inconvenience this may have caused.

Sincerely,

Citizenship and Immigration Canada
www.cic.gc.ca

 

[canada.msn]

any luck guys? have you been able to make your payments yet?

thxs

i received following response to my email:

Dear Client,

Thank you for contacting the Citizenship and Immigration Canada Call Centre's e-Services Unit.

We verified the information you provided. The error message that you mentioned in your email is indeed the result of a periodic technical problem which we are trying to resolve promptly.

We will advise you as soon as this issue is resolved.

We apologize for any inconvenience this may have caused.

Sincerely,

Citizenship and Immigration Canada
www.cic.gc.ca

 

[tr001]

hi all,

i received another message from cic that everything is up and running again and submitted application a couple minutes ago. everything worked again!

cheers!

 

[canada.msn]

thank you tr001...
i tried again and was able to submit my application now... everything worked now

thanks!

hi all,

i received another message from cic that everything is up and running again and submitted application a couple minutes ago. everything worked again!

cheers!