Unable to link my account

[Shevi1]

I have received an email since last Wednesday about linking my account.....After several attempts filling in the information they asked for I was still unable to do so....I followed many of the steps including the one about leaving city/town of Birth blank after hitting the space bar once but upon submission it's asking me for my city of birth which I entered and it's still not finding my application....call and write to CIC but I haven't received any useful information....Is there any other advice I could get that can help me to link my profile....I would gladly appreciate it.

 

[Oulrish]

I have received an email since last Wednesday about linking my account.....After several attempts filling in the information they asked for I was still unable to do so....I followed many of the steps including the one about leaving city/town of Birth blank after hitting the space bar once but upon submission it's asking me for my city of birth which I entered and it's still not finding my application....call and write to CIC but I haven't received any useful information....Is there any other advice I could get that can help me to link my profile....I would gladly appreciate it.

Give those a try, good luck!!!

1. Log in with GC Key account
2. Permanent Residence - Family Class (Spouses)
2. Application Number and Family Name - Copy/paste application number from email (including the F) and enter PA's last name
3. City of Birth - enter 1 space (hit spacebar once)
4. Country of Birth - Select PA's country of birth
5. Passport Info - Do not enter any passport info
6. Other Application Info - Fill out the other application info as per your application and put '2' as the number of members in the application for sponsor + spouse (add +1 per dependents)

OR...

1. Log in with GCKey account
2. Permanent Residence - Family Class (Spouses)
3. Application Number and Unique Client Identifier (UCI) - Insert application number and UCI from email
4. City of Birth - Insert PA's City of Birth
5. Country of Birth - Select PA's Country of birth
6. Passport Info - Insert Passport number, issuance and expiration info
7. Other Application Info - Fill out the other application info as per your application (Province, City and marital status) and put '2' as the number of members in the application for sponsor + spouse (add +1 per dependent, if any)
8. Click on the 'Search for my application' tab
9. Then on 'Link my application' tab

OR...

1. Log in with GCKey account
2. Permanent Residence - Family Class (Spouses)
3. Application Number and Unique Client Identifier (UCI) - Insert application number and UCI from email
4. City of Birth - Insert PA's City of Birth (LEFT THIS BLANK)
5. Country of Birth - Select PA's Country of birth (LEFT THIS BLANK)
6. Passport Info - Insert Passport number, issuance and expiration info
7. Other Application Info - Fill out the other application info as per your application (Province, City and marital status) and put '2' as the number of members in the application for sponsor + spouse (add +1 per dependent, if any)
8. Click on the 'Search for my application' tab
9. Then on 'Link my application' tab

 

[BlueSkiesHere]

I tried all of the above, and nothing worked.

For me, it was either typing my birthplace or second name in CAPITAL LETTERS that worked.