Unable to download Citizenship E-certificate after online Oath ceremony.

[MMA1472]

Hello All,
I have done my online Oath Ceremony on feb 12 and sent the Oath affirmation form right after the ceremony, but I am unable to download the certificate using the portal. Its say "
Your e-Certificate is not available. Please try again 2-5 business days after you provided your signed Oath of
Citizenship." Can anyone please explain does it take that long or should I have to send the Oath affirmation form again.
I spoke to the agent and he said, I don't have Oath affirmation form on my file.
I even email to my assigned office and waiting for reply.
Is anyone faced the same situation. if yes, can you please let me know what should I do about it?
Will be really appreciated if someone put some insights.
Thanks

 

[CABA]

Hello All,
I have done my online Oath Ceremony on feb 12 and sent the Oath affirmation form right after the ceremony, but I am unable to download the certificate using the portal. Its say "
Your e-Certificate is not available. Please try again 2-5 business days after you provided your signed Oath of
Citizenship." Can anyone please explain does it take that long or should I have to send the Oath affirmation form again.
I spoke to the agent and he said, I don't have Oath affirmation form on my file.
I even email to my assigned office and waiting for reply.
Is anyone faced the same situation. if yes, can you please let me know what should I do about it?
Will be really appreciated if someone put some insights.
Thanks

send the email again with the oath form or raise a webform and attach the oath form

 

[MMA1472]

send the email again with the oath form or raise a webform and attach the oath form

Thanks
I did sent yesterday as well as today, Will be okay if I raise a webform.

 

[CABA]

Thanks
I did sent yesterday as well as today, Will be okay if I raise a webform.

there is no harm

 

[Canada429]

Thanks
I did sent yesterday as well as today, Will be okay if I raise a webform.

Were you able to download the certificate?

Did you put initials of the oath officer on the subject line of your email when you sent the oath form?