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Unable to check application status

sfulmc8

Member
Jan 18, 2014
13
4
Hello,

I applied CEC and I got the AOR on 2013-09-11.

In early January, I tried to do the first-time checking of the application status on CIC (cic.gc.ca/english/my_application/status.asp), but no matter how I tried, it finally came up with a message "We were not able to identify you using the information you provided".

I did try to provide different kinds of information but the results were the same.

Did anyone have the same situation before? Does anyone know what is the best way for me to check the application status?

Nick

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The texts below are the reply from CIC

We were not able to identify you using the information you provided. There could be three possible reasons:

Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not begun processing it yet. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.
 

verite

Newbie
Feb 2, 2014
2
0
Do not worry, the same case with me, it happens if you are waiting for your medical papers, after recieving them, you'll be back to the system.