Unable to apply for PR card (First time).

[Kush2022]

Dear Members,
I landed in canada on 7th March 2023. My immigration formalities were done at montreal airport. During that time, I provided officer with my lease document for my address here in Canada. But he didnt update it himself and provided me with a letter instead, which had a link for change of address in PR card.

Now when I use the link given on that document and enter my copr number, it states that, "they were unable to identify me". Same thing happened when i used application number and my UCI#.
I also tried filling imm5444 form. Although it asks to select if we are applying for first time but rest all the questions asked, seem mostly as if this form is mainly for PRTD, which i dont need.
What should i do? Please help.

Thank you

 

[steaky]

Dear Members,
I landed in canada on 7th March 2023. My immigration formalities were done at montreal airport. During that time, I provided officer with my lease document for my address here in Canada. But he didnt update it himself and provided me with a letter instead, which had a link for change of address in PR card.

Now when I use the link given on that document and enter my copr number, it states that, "they were unable to identify me". Same thing happened when i used application number and my UCI#.
I also tried filling imm5444 form. Although it asks to select if we are applying for first time but rest all the questions asked, seem mostly as if this form is mainly for PRTD, which i dont need.
What should i do? Please help.

Thank you

I saw one post in this forum several months ago, someone had similar experience as you described. The poster returned to the airport, explained the CBSA what happened and problem was resolved.

 

[u4atharva]

Dear Members,
I landed in canada on 7th March 2023. My immigration formalities were done at montreal airport. During that time, I provided officer with my lease document for my address here in Canada. But he didnt update it himself and provided me with a letter instead, which had a link for change of address in PR card.

Now when I use the link given on that document and enter my copr number, it states that, "they were unable to identify me". Same thing happened when i used application number and my UCI#.
I also tried filling imm5444 form. Although it asks to select if we are applying for first time but rest all the questions asked, seem mostly as if this form is mainly for PRTD, which i dont need.
What should i do? Please help.

Thank you

Hey,

Did you manage to resolve the issue? If you did, please let us know how.
I'm in the same situation.