The letter we have states that on average applications for permanent residence take 12 months to process and goes on to say if you have not received any instruction from us within 8 months of the date of the letter to contact the office for further instructions.
After the 8 months I tried to e-mail them using the web-form contact us but have had no response, not even an automated response to say this has been received. After the full 12 months I did the same, no reply and have even sent a letter by post, again no reply.
Is this perhaps that the current application processing times may of changed as when u check these on the cic website they have changed from 16 months to 20 months and now currently 23 months.
Anyone else in same situ or can shed any light please help ?
Thanks Julia and Gary
After the 8 months I tried to e-mail them using the web-form contact us but have had no response, not even an automated response to say this has been received. After the full 12 months I did the same, no reply and have even sent a letter by post, again no reply.
Is this perhaps that the current application processing times may of changed as when u check these on the cic website they have changed from 16 months to 20 months and now currently 23 months.
Anyone else in same situ or can shed any light please help ?
Thanks Julia and Gary