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UK Police certificate application (ACRO)

aravindguruswamy

Star Member
Aug 16, 2021
52
8
Hey experts!
hope to get some useful feedback...

I applied for my wife's PCC from the UK (England) on May 30, 2023.
I have not received any 'acknowledgement' from Acro .... (sent few followups too).

Looks like there website is down and only way to send application was by email. Which is what I did.

My deadline for PR submission is over, so I submitted with proof of payment and the email for now.

But key question is:
1. should i re-apply and do payment again? (in case first one has some technical issue?)
2. does anyone know of any customer care or contact number for atleast getting an acknowledgement?
3. Lastly, how much does it take these days to get the copy in hand?

thank you!