UIS Canada

[HeinG]

My husband and I have been dealing with UIS Canada since 2016, every phone call they make is for money or some excuse we standing at an amount of over R100 000.00 now.

We were told they entering us to the Job pool the amount was $ 3000.00 they never did this and we were told that with a score of 8 on IELTS we don’t qualify. NO REFUND they can tell me why not.

We were then told they entering us into the AIPP another $3000.00 and nothing came of this and again NO REFUND.

I questioned why we were charged twice for permeant residence and immigration preparation, for this to keep me on their books they REFUNDED me $600.00 as a good gesture rebate.

They told us to use their team to make Canadian CVs at a cost of $300.00 each, the spelling mistakes on there make us look like kids done it, and the structure of the CV is not recognised by company standards in Canada.
All the other hidden costs amount up to make sure they use all you’re your available funds you have.
I have now asked for a visitor’s visa at their full cost to see if I can get anything from them, they had an answer two weeks ago and after 5 emails countless WhatsApp’s they can’t tell me the status.

In 2016 they guaranteed us the progress will be eight month we now four and a half years into the program and nothing is happening.
I have asked for the $ 6000.00 back they took for not entering us into the promised programs so I can use these funds to relocate to another country, all my calls emails and WhatsApp’s are not being answered.
They keep talking so a person can’t get to speak and just say good bye and put the phone down.

UIS Canada has a new person calling every time so you can’t follow up your previous conversation, they either get promoted or moved to some new department.

 

[thephdguy]

This sounds like a well established scam and you got scammed by them. I'm so sorry.

 

[HeinG]

Thanks for that reply, just hope other people dont get scammed from there live savings to.
UIS Canada know South Africa has a struggling economy so people take any chance to leave here, its a shame that a country I though was so great is so deceiving

 

[canuck78]

Thanks for that reply, just hope other people dont get scammed from there live savings to.
UIS Canada know South Africa has a struggling economy so people take any chance to leave here, its a shame that a country I though was so great is so deceiving

This company likely has no connection to Canada or Canadian employers.

 

[HeinG]

UIS Canada is in Vancouver there employees are Canadian.
Please explain to me how its posible for them not to be related to Canada?

 

[canuck78]

UIS Canada is in Vancouver there employees are Canadian.
Please explain to me how its posible for them not to be related to Canada?

Have you been to their offices in Vancouver? Scammers usually have a Canadian address on their website.

 

[HeinG]

There is a big difference between a scam and fraud.
If they were not a legal company they will not be registered as immigration office witch they are I did look it up and confirm thing.
If as you say they are a scam why did I get a rebate and full payment on a tourist visa?
Please read what is written before you comment

 

[MT03]

This company is a total ripoff. They will call you diligently till the time their fees is paid and after that they will vanish in thin air. You keep following up to speak to your assigned account manager but you will not get the required service. They will tell you that your are eligible to apply for PR and will take full fees upfront. But the information they provide is all false. This has happened with me. Initially they told me that my points are sufficient to apply for PR and guaranteed, I will get the PR. They asked me to make the full payment of $5000 CAD upfront to start the process of putting in my application which i paid them.
First of all they provided incorrect information on WES assessment and when the assessment came back I was told to do it again. I had to pay WES fees twice.
Secondly whenever I asked to speak to Account Manager no one called I only received an email from a junior staff asking me the issue which is extremely unprofessional when I was told that the account manager has been assigned to my case and will revert when I want to speak to him.
Thirdly, when my application was submitted I was not told that the points are not even sufficient to be able to get PR. It will be in the queue for years and my number will not come for PR. That's how they cheat people.
I would like to ALERT everyone who wants to or looking to enroll yourself for UIS service please find some other consultant as it will the waste of money and your time and efforts. They will only extract money out from your pocket and your application will be ruined.
I requested for refund but I was provided exaggerated hours and been told that no refund will be provided.Below is the response I received when I asked for refund:
Dear XXXX,


I hope this email finds you well.

After a thorough investigation into your case by our Disputes Resolution Board we have come to the following conclusions:

As clarified in our terms of use and our retainer, we signed on a lump-sum agreement in which we are committed to providing you an unlimited number of hours in the Canadian System so that you will be able to achieve your final goal, which is a Canadian Permanent Residency. Even though in a lump sum agreement, both parties involved are committed to the process and its costs to which you willfully consented, UIS Canada may at its sole discretion agree to refund the initial fees paid subject to a deduction for the time so far spent on the case at an hourly rate of USD 400 per hour.

The time and resources that we have invested into this case billed hourly as per terms of disengagement is equivalent to USD 5,395. The time and resources invested as from our end is something that has been spent and thus see no reasonable way to reimburse you these fees as we ourselves will not be able to recuperate their value. We still offer to keep this as credit viable to you and are willing to process further services if you wish.

Regarding the billable hours since February 8th, 2021:



1. Registration, Online application, fill out forms and evaluation of case: 0.5 hours

2. Collection and QA of documents and information, customer support: 0.5 hours

3. Discussions, guidance and support via Support, Account Management :8 hours

4. Guidance and support from our immigration team in order to prepare and complete the evaluation: 3 hours

5. Guidance and support from our immigration team in order to review and verify basic documentation: 2 hours

6. Guidance and support from our immigration team to review and verify M803 form: 1.5 hours

7. Guidance and support from our immigration team to review and verify WES assessment and IELTS results: 2 hours

8. Guidance and support from our immigration team to prepare and submit Express Entry application: 3 hours

9. Communications with our immigration and support teams for general inquiries: 1 hour

After analyzing your case, we have concluded that your case is unfortunately not eligible for a refund, as described above.

HIGHLY UNPROFESSIONAL CONSULTANCY

 

[nettiepot01]

I'm not sure how anyone could say this is a legit company. I looked into the better business bureau and this company isn't licensed with Canada to be helping people to actually be a citizen... it's a complete fraud. I have people call me with local numbers trying to get money to keep my extended warranty or to help fund the police. So it's not hard for them to have a bs office in Canada as a front or get ahold of you from a Canadian number...