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Two completely different email replies after uploaded additional docs through web from

defsoul

Full Member
Dec 14, 2018
25
6
Last Wednesday I used the web form to uploaded additional supporting docs to my ee profile. Today I got two completely different email replies in 40minutes.
first one:

We are pleased to confirm the reception of the following document:
  • work reference_compressed (3).pdf
We have forwarded it to the responsible office for their consideration.

After 40 minutes, I got another email from a different agent:
We have received your enquiry regarding the addition of a document to your application. However, it appears that the document in question was not included with your request.

Does my request successfully transferred to my account? Which one should I believe?