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It says your application is in progress. We will send you a message when we start reviewing your eligibility. I've contacted them twice via webform for status update and no luck.

When did you submitted?
 
Hello i am travelling to Canada together with my family on the 12th of September. I am holding work permit visa,husband is open work permit, 2 older kids student visa and youngest in on TRV. We received our letter of introduction but my youngest did not receive any. Is this normal? Is he not required to receive this IMM 5813? Please help me..
 
It says your application is in progress. We will send you a message when we start reviewing your eligibility. I've contacted them twice via webform for status update and no luck.

When did you submitted?

From which country?
 
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I have been waiting for my TRV approval since Feb 2, 2021. I heard people with TRV submitted on Jan 2021 is getting passport request currently.
 
I have been waiting for my TRV approval since Feb 2, 2021. I heard people with TRV submitted on Jan 2021 is getting passport request currently.
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From which country ?
 
TRV submitted Feb 18, last update was July 6 when medical was updated in gckey.