Applied through Mail for myself and my spouse, and my parents separately
Application Reached- May 17th
1st Email Sent -June 17th
2nd email sent -June 18th
1st reply received saying the application has been finalized -Jun 18th
2nd reply received saying that they have sent the documents back on June 18th- June 19th
Received my parents' stamped visa and documents-June 19th by priority USPS(I had sent a self addressed stamped envelope)
Our documents haven't arrived yet though. I dont know the status of my visa yet.
I had specified in the email that my parents need the passport as they have to go back to India soon . I dont know if I should assume that they sent only their documents as they understood the exigency of the situation.
All I can say is, I was wrong in thinking that they wont take any action. In fact they replied to every single mail I had sent. I had only specified that application number and they were kind enough to request me that in future, I should specify the full name and date of birth.
There are Good Samaritans everywhere as the total turnaround time was 30 days.