Trv from India timeline queue for medicals

[Siba]

Hi
I applied trv for visitor visa for my wife and kid from India through chennai vfs

Documents reached ircc Bangalore on 17th oct .they already did upfront medical on 1st October

After linking the paper based application to online I saw request for their medicals on 21st oct

Kids medical got cleared on 23rd Oct but wife's still pending and showing as requested medical

Can some one advice if it's normal and generally how long it takes for the medicals to get cleared
I am worried as for one it was done in two days and wife's still pending

 

[monitunde]

Hi, keep calm and always check for promo update on your cic account because I guess your wife medical status could be a technical issue

 

[Siba]

Hi, keep calm and always check for promo update on your cic account because I guess your wife medical status could be a technical issue

Sorry but what is promo update ?is it different than regular status update ?