Hey yemyem12345. I am writing from Bangladesh and I am on the same boat as well. How long did it take for the issue to get resolved and you got the PPR?
My tracker account even shows study permit validity as well as Visitor Visa number but since October 4th I have not received PPR as of yet. BVL was issued on that day and Tracker account also shows Eligibility completed on Oct 4th buy my G C Key portal shows my application is still in ERS.
So baffled as to why this is happening and surprising to see Web Forms do not do much of a help at all.
Hope everyone in this same situation gets their PPR's soon.