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Transcript 'not accepted' by WES Canada

giftedhands

Newbie
Nov 17, 2017
1
0
I need your advice. Apologies for the long message.

I sent my transcript to WES Canada for ECA. After two weeks WES updates my acct saying that my transcript is not accepted and I need to have the school send it to them directly. However, the required document can be send via these options below:
Master of Science - University of Salford
Transcript of Academic Records/Higher Education Achievement Report (HEAR)


This is an official document issued by the institution that awarded your degree that lists all subjects or modules taken and grades earned for each year of study.

What you need to do:

Option 1


For completed study, ask the institution that awarded your degree to send your document directly to WES.

Option 2


If the institution gives you the document to send to WES, it must be in a sealed envelope that is signed or stamped across the back flap by the appropriate official at the institution that awarded your degree. If the envelope is opened or if there is no stamp or signature across the back flap, WES cannot accept the document.

Option 3

If your institution uses Digitary® or Gradintel, you may provide WES with access your electronic document. Visit your institution's website and follow the directions for granting WES access to your documents online. Access should be sent to the following email accounts:

I sent my transcript using Option 2; yet I got
Document Status
Waiting to receive 1 document(s)
University of Salford, United Kingdom
1. Academic Transcript, Master of Science, 2012

  • Not Accepted | Details
    Reason: The document was not received directly from the academic institution as required by WES.

    Instructions: WES requires that this document be sent directly by the academic institution in an official sealed envelope. Please resubmit your academic documents according to the document requirements specified for your country of education.

    Pls advice because I find this reason very annoying.
 

The_Immigrant

Newbie
Jul 31, 2019
5
0
Category........
CEC
Hello Giftedhands,

I am in a similar situation like you. Were you ever able to get your documents verified after sending them via e-mail?