Tracker Updates after April 12?

[nursegabo]

I finished my test and my tracker still shows test not started ...

Hi I am practicing questions on apnatoronto website. You think the questions are similar to the test itself?

 

[nourmandy2]

I also received a test invitation email after April 12, but emails are not important, the question is did the tracker update after April 12 for anyone or did the IRCC break it after the SSL screwup?

What do you mean email is not important ? the email has the link for the test , you are not supposed to open the tracker every day to see it is updated or not .

 

[wksj]

What do you mean email is not important ? the email has the link for the test , you are not supposed to open the tracker every day to see it is updated or not .

Emails are not important for the purposes of my question and this thread because we are talking about the broken tracker updates, otherwise sure emails are the most important thing during the application process.

 

[BeerBeem]

Hi I am practicing questions on apnatoronto website. You think the questions are similar to the test itself?

This is not the thread for test preparation. We are discussing about broken IRCC tracker.
check this for test preparation - https://www.canadavisa.com/canada-immigration-discussion-board/threads/notes-from-discover-canada-preparation-for-the-citizenship-test.734507/post-10043101

 

[BeerBeem]

Sent feedback - complaint about Citizenship Application Tracker not working as expected.
Mentioned that there has been no update in the tracker since the SSL certificate issue of 12th April.
+ Applicants with new AOR aren't able to register on the tool
+ Applicants with test invite email without an update in the tracker
+ Applicants after attempting test without an update on the test completion status

 

[im2kool]

Sent feedback - complaint about Citizenship Application Tracker not working as expected.
Mentioned that there has been no update in the tracker since the SSL certificate issue of 12th April.
+ Applicants with new AOR aren't able to register on the tool
+ Applicants with test invite email without an update in the tracker
+ Applicants after attempting test without an update on the test completion status

Before it was only citizenship certificate issue now another certificate issue! Feeling bad for IRCC

 

[wksj]

Email your local office to tell them that the IT department broke the tracker and that sending a web form is useless because it takes them 6+ weeks to reply.

IRCC.DNNGFCitizenshipe-Apps-DemandesenligneCitoyenneteNGFRN.IR@cic.gc.ca
IRCC.DNSCRCitizenshipCeremony-CeremonieCitoyenneteSCRRN.IRCC@cic.gc.ca
IRCC.DNNGFCitizenshipCeremony-CeremonieCitoyenneteNGFRN.IRCC@cic.gc.ca
IRCC.WestCitizenshipEApp-EappOUESTCitoyennete.IRCC@cic.gc.ca
IRCC.DNCitLONScheduling-ConvocationLONCitRN.IRCC@cic.gc.ca
IRCC.DNCitNGFScheduling-ConvocationNGFCitRN.IRCC@cic.gc.ca
IRCC.DNCitSCRScheduling-ConvocationSCRCitRN.IRCC@cic.gc.ca
IRCC.DNCenMTLConvoEapp-EappConvoMTLCenDN.IRCC@cic.gc.ca
IRCC.MtlConvoTests-ExamensConvoMtl.IRCC@cic.gc.ca
CIC-Edmonton-Citizenship@cic.gc.ca
CPC-CTD-Ottawa@cic.gc.ca
DNCITVANTESTS@cic.gc.ca
IRCC.CitOnlineTest-TestenligneCit.IRCC@cic.gc.ca

 

[wksj]

I have a wild guess as to how this shit happened. The tracker used to update at 6 AM ET on weekdays. It is likely automated to update its database by receiving information from another server at this time. When their certificate expired and they renewed it, they probably forgot to update the authentication key the servers use to make a secure connection with each other. Then the servers would have started rejecting the connection to make the daily updates because the key is wrong.

 

[Dreamlad]

I have a wild guess as to how this shit happened. The tracker used to update at 6 AM ET on weekdays. It is likely automated to update its database by receiving information from another server at this time. When their certificate expired and they renewed it, they probably forgot to update the authentication key the servers use to make a secure connection with each other. Then the servers would have started rejecting the connection to make the daily updates because the key is wrong.

Lousy workers...They must hate serving people..

 

[Mahyar85]

So only old tracker works?

 

[BeerBeem]

Does anyone think that if multiple people send this complaint

I have a wild guess as to how this shit happened. The tracker used to update at 6 AM ET on weekdays. It is likely automated to update its database by receiving information from another server at this time. When their certificate expired and they renewed it, they probably forgot to update the authentication key the servers use to make a secure connection with each other. Then the servers would have started rejecting the connection to make the daily updates because the key is wrong.

Seems there aren't any monitoring on these daily runs and errors.

 

[msamajdar]

I gave my test on April 10th. On April 11th or 12th there was a certificate issue! So me and a lot of others like me haven’t had their statuses updated on the tracker since April 10th! We passed, but just have to no update! I’m wondering if I should call IRCC or send them an email/web form!

 

[msamajdar]

I have a wild guess as to how this shit happened. The tracker used to update at 6 AM ET on weekdays. It is likely automated to update its database by receiving information from another server at this time. When their certificate expired and they renewed it, they probably forgot to update the authentication key the servers use to make a secure connection with each other. Then the servers would have started rejecting the connection to make the daily updates because the key is wrong.

Seriously! They should hire better quality IT folks who do regression after an update

 

[8494193]

I've DM'd them on Twitter today morning as well about this. Lets see.

 

[abbas.pasha]

I've DM'd them on Twitter today morning as well about this. Lets see.

ONLINE SERVICE HELP: Our online services will be unavailable between 12:00am and 5:30 am EDT April 26th.

https://twitter.com/i/web/status/1518439766810935298