Been waiting for PR card since January 2020 from Edmonton office. No updates whatsoever.
I emailed them and they said "we are overwhelmed with work because in case you haven't heard there's COVID".
Dear Edmonton IRCC office,
Please be advised that the entire world is experiencing this with you, and most of us are working longer than usual from home to ensure that the economy and the world order doesn't come to a standing halt. It's time you stick to your promises and provide the kind service your clients deserve. We are here to help get the Canadian economy to a better place. It would provide me with a peace of mind if I knew my applications for services in Canada would not get rejected because I don't have a PR card yet. Already my bank refused to renew my credit card, Service Canada refused to issue a new SIN, and I had to fight hard to get a healthcare card. Needless to mention that I have lost hours upon hours explaining why I don't have a PR card to my employer and all people/organizations I have dealt with.
Sincerely,
A very frustrated PR applicant who has been waiting 20 months.