+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
if you can tell what did you ask them for and what did you provide them for such a reply "took the appropriate actions to follow up on your request" will give a clear understanding
i landed on jan 18 and i said to agent that it is already passed the processing time. so agent on call said she will make a note on my file bcoz it passed processing time of 41 days but i don't understand that which information they verified ?
 
i landed on jan 18 and i said to agent that it is already passed the processing time. so agent on call said she will make a note on my file bcoz it passed processing time of 41 days but i don't understand that which information they verified ?
call them again and ask about the recent action they took.
 
Guess I'm joining this party now. Landed on Feb 23. Current wait says 41 days, which would put me at... April 5th? I highly suspect that my photos will be rejected due to age, though. We'll see... :)
 
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Guess I'm joining this party now. Landed on Feb 23. Current wait says 41 days, which would put me at... April 5th? I highly suspect that my photos will be rejected due to age, though. We'll see... :)
Even I landed on Feb 22, I think we just wait & watch for the month of March, nothing much we can do till start of April :)
 
Why am I the only one with no updates? Landed on January 15th!
 
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talked with an agent , confirmed that they are currently working on photos received on 29th jan 2019.. hope they can sail through the backlog
 
What r the chances for this week for feb 11 photos delivered
i am praying hard that happens , cos mine is feb 25.. and i need to fly out by 14th of march.. so if they can do it fast.. then by the time i come back someone can mail it to me to Dubai
 
Landed: Nov 22
Photo Req: Jan 3
Delivered: Jan 22
Ghost Update: 27 Feb

No update in CIC account since then

Called customer care today: "Your photos were accepted and card is in production"
Finally!