+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
It's as per tracking number or you verified with CIC?

Is this something that CIC can verify? When I called them in January, they said they couldn't give me an update because they were processing photos as of beginning of December.
 
Is this something that CIC can verify? When I called them in January, they said they couldn't give me an update because they were processing photos as of beginning of December.

Not sure if we can check with CIC.. I am also on same boat..Not able to track whether my latest photos are received & approved. Got standard reply when connected through Web Form. Could you please confirm number/extension to connect with CIC. Will try.
 
Not sure if we can check with CIC.. I am also on same boat..Not able to track whether my latest photos are received & approved. Got standard reply when connected through Web Form. Could you please confirm number/extension to connect with CIC. Will try.
I just called 888-242-2100, select 1, 1, 3 which will ask you to enter your PR card application number (starts with R) and yeah of birth, you will hear a status (which is the same as my CIC shows), then they will ask if you still want to speak with a representative.

I just called them the wait time was 17 minutes. They said they are processing photos received on January 1st and they can't tell me anything about my application because my photos were received on January 11th. Also the 41-day processing time is not applicable in cases when CIC asks you for additional documentation. Doesn't clear anything really. I guess if we don't hear back within next week-10 days, then we can call back to check what's happening. Hopefully it will be sorted out prior to that.
 
Landed BC 26th October 2018
Photo Re-submission Request: 13th December
Photos Delivered: 21st December
No update ...so far...
Created Web form yesterday ....received generic reply today (if you have been requested by case processing officer then submit...if you have done so....wait)

Worried....
any advice appreciated
Any news about your application?
 
Landed: 15 Nov 2018
Photos Requested: 28 Dec 2018
Photos Delivered: 11 Jan 2019
Ghost Update: 25 Feb 2019
Approved: 27 Feb 2019
PR card received: Yet to Receive...
Thanks everyone :)
 
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I just called 888-242-2100, select 1, 1, 3 which will ask you to enter your PR card application number (starts with R) and yeah of birth, you will hear a status (which is the same as my CIC shows), then they will ask if you still want to speak with a representative.

I just called them the wait time was 17 minutes. They said they are processing photos received on January 1st and they can't tell me anything about my application because my photos were received on January 11th. Also the 41-day processing time is not applicable in cases when CIC asks you for additional documentation. Doesn't clear anything really. I guess if we don't hear back within next week-10 days, then we can call back to check what's happening. Hopefully it will be sorted out prior to that.

Thanks buddy for further details. Hopefully, will get soon.
 
hi,,, i am the same , 6 weeks to deliver ???? is it normal? please advise

my timeline :

Approved..
Landing Nov 18
Photo request Dec 31
Photo delivered Jan 10
Ghost update Feb 21
Approved Feb 24
This is the standard timeline used by them you will receive your cards in 4-5 days , don't worry