+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
I'm trying to find out how long it takes to get that. I'm from Iran and I have to apply through Ankara but they are not helpful. I resent my new pictures for pr card 2 weeks ago so I am not sure if I wait for my pr card or apply for travel document.
 
after 73 days ,and calling cic every 2 weeks, now they said " we sent u email and mail regarding photo"i told them i rcvd nothing, then they said ,here we r telling u to send photos!! no comment
 
just spoke to cic helpcenter wrt my pr card status

Lady on phone was very courteous and provided a lot of info.
She told me that they mailed my card on 29th march and i should receive it in 2 weeks

landed on 4th feb
 
reddevil666 said:
What is the number to call for CIC helpline from USA ? I tried +613 944 4000, but was not able to connect.

I've reached IRCC successfully via 1 (613) 944-4000 (which is the main number for Global Affairs/Affaires globales Canada).

The following options will get you to an IRCC agent:

1 1 1 2 3 2 0
 
Same for me. Really Pissed off. I sent the correct photo when I got my PR. Still they asked me again. Why. :'( :'( :'( :'( :'(
friendali said:
after 73 days ,and calling cic every 2 weeks, now they said " we sent u email and mail regarding photo"i told them i rcvd nothing, then they said ,here we r telling u to send photos!! no comment
 
So where does CIC get the photo from? Is it from the CIC COPR copy that the immigration officer keeps as part of first landing?

The reason I'm asking this question is that the original soft copy photos that I submitted with my PR application were of course based on the old dimensions. I submitted new photos as part of PPR and visa stamping based on the latest dimensions. Just curious at what stage CIC use the photos for the PR Card.

Thanks in advance for your responses.
 
Has anybody sent the photos again and received their pr card? I just need to know how long it takes to get the card after resubmission. thanks
 
purplesnow said:
Landed October 29 2015, got my PR card April 1 2016.

Took longer than your EE application process >:(
 
jamason said:
I have got my mine. But still waiting for my child's.

On Apr 1st, I recd my child's PR Card. Feeling complete now. It is almost a month after sending the new photos.
 
jamason said:
On Apr 1st, I recd my child's PR Card. Feeling complete now. It is almost a month after sending the new photos.
Can you please tell me how many days it took after submitting new photos? exactly? thx
 
zara1986 said:
Can you please tell me how many days it took after submitting new photos? exactly? thx

I sent the pictures on March 2nd and CIC received on March 7th. April 1st received the PR card. Approximately, 30 days from sent pictures and received PR card.