Hello, I have kind of three urgent questions!
My wife and I were supposed to receive our PR cards in mid-September which we didn't get! I called CIC on October 4th and they told me that they sent the card on Sep 4th so probably cards have been lost in mail and I need to send solemn declaration. But, surprisingly the agent told us that my wife's card has been sent back to them and they will resend it again.
Anyway, on October 16th I sent the solemn declaration for myself (by fax) and the same day they sent my wife's card. However, till now we haven't received her card yet.
Now my questions are: how long dose usually take for a card to get from CIC to us? It's more than 10 days now! Does it mean they lost the card again? (I checked the addresses and they are correct, we regularly get mail at the same address).
Then, do we have any chance to take our flight on Dec 7th?
And, what would you do if you were in our situation?