When you have a foreign address on e-cas then you can't change it on e-cas. You can only change canadian address on e-cas.Saur said:Hi Nav,
One quick way to update the address is through ECAS. Login to ECAS with your parents information like if your dad is a primary applicant, enter his details. File number, you dad's last name, country of birth, birth date. It will show the sponsored person's information. Update the address online. It will be effective within 5 business days.
Regards,
Saur
The person has to contact cic to change the address. That's what the person's original question is all about asking how?
When my parents logged on to e-cas, they get the following message "To change this mailing address, contact us. " "contact us" is hyperlinked to a webpage: http://www.cic.gc.ca/english/contacts/index.asp