This is what I just emailed Purolator. I also request some of you who used Purolator and credit card as a payment method. Please share when your cc's get charged as I used certified cheque and it would really give me an idea of whether I have a chance of getting accepted. I am really worried.
I used your services to send documents to citizenship and immigration Canada on January 4th. I realize you had received a lot of packages and my application was part of the 700+ applications that Purolator had to deliver by 9 AM. I was told over the phone that my package was delivered prior to 9 AM. Then, I found out the time of delivery on the tracker said 9.43 AM. We also received some information on a forum where everyone discussed status updates on the deliveries through different couriers. The information we received is that Purolator was not present at the office at 9 AM. If this is true, and unless you had subbed another courier to deliver for Purolator, I find it highly deceiving and unethical that I would be given such an information that my package was delivered prior to 9 AM when it actually wasn't. I request you to please investigate this matter and confirm exactly when my application was delivered to CIC. A few minutes late, and so many of our applications would not be accepted. We put a lot of faith in Purolator to deliver on time because it is a big name company. If the files don't make it due to lack of effort on purolators part to make delivery on time, the disappointment will only be echoed by other hundreds of applicants. I really hope you will look into my request for my peace of mind.
I used your services to send documents to citizenship and immigration Canada on January 4th. I realize you had received a lot of packages and my application was part of the 700+ applications that Purolator had to deliver by 9 AM. I was told over the phone that my package was delivered prior to 9 AM. Then, I found out the time of delivery on the tracker said 9.43 AM. We also received some information on a forum where everyone discussed status updates on the deliveries through different couriers. The information we received is that Purolator was not present at the office at 9 AM. If this is true, and unless you had subbed another courier to deliver for Purolator, I find it highly deceiving and unethical that I would be given such an information that my package was delivered prior to 9 AM when it actually wasn't. I request you to please investigate this matter and confirm exactly when my application was delivered to CIC. A few minutes late, and so many of our applications would not be accepted. We put a lot of faith in Purolator to deliver on time because it is a big name company. If the files don't make it due to lack of effort on purolators part to make delivery on time, the disappointment will only be echoed by other hundreds of applicants. I really hope you will look into my request for my peace of mind.
