my parents passport request have this options
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STEP 4: SUBMIT YOUR DOCUMENTS
All required documents must be submitted in one single package.
How and Where to Submit your Passport(s)/Photocopy(ies) of Passport(s) and required documents
1. If you are residing outside Canada – thru a Visa Application Centre (VAC)
Please note that you are required to pay a VAC service charge when submitting your passport and/or required documents.
Find more information on VAC service fees and locating a VAC near your area at
http://www.vfsglobal.ca/canada/.
WARNING: WE DO NOT ACCEPT PASSPORTS AND DOCUMENTS COURIERED TO OUR OFFICE NOR DO WE SEND VISA PACKAGES BY COURIER.
2. If you are residing in Canada – thru the Case Processing Center in Ottawa (CPC-O)
Submitting your document(s) in Canada
If you have a mailing address in Canada and if you and all the accompanying dependents on
your application are currently in Canada and plan to be in Canada for at least three months, you
may submit your passport(s) or if applicable, photocopy(ies) of passport(s) to the Case
Processing Centre – Ottawa.
You are required to send your document(s) together along with a copy of this letter by mail or
courier to the following address with the additional following document:
· A self-addressed, pre-paid Xpresspost envelope from Canada Post.
Purchase your prepaid letter-sized (32 x 24 cm) Canada Post Xpresspost envelope (Regional if
you live in Ontario or Quebec; National for other provinces and territories), at any Canada Post
retail outlet.
Complete the mailing label showing your full mailing address in the “Deliver To” field.
Make a note of tracking numbers for each envelope.
Enclose this envelope along with your documents and a copy of this letter.
You can purchase a Canada Post shipping label on line at:
http://www.canadapost.ca/personal/tools/cst/intro-e.asp
Please note that the Case Processing Centre in Ottawa will not return documents to a Canadian
address via any other courier than a pre-paid self-addressed Expresspost envelope.
Submit all documents in a single package and send it to the following address:
CPC – Ottawa – PR
365 Laurier Avenue West
Ottawa ON K1A 1L1"
If the above options was not included in the mail you received then I suggest email CPC ottawa and if they reply "yes" then attached that reply along with other requirement and arrange submit passport to
https://www.vfsglobal.ca/canada/india/