Hi All,
I encountered a strange situation & just want to check if any one of you came across this or maybe even heard something similar. My mother received a 'Passport Request Letter' by email from NDVO on April 17, 2017 instructing her to submit her Passport, 2 photographs and copy of the email to either VFS India or CPC-O within 30 days to finalize the application. The Ecas & MyCIC status have been static since August 2016.
She has been with us since 2012 in Toronto on SuperVisa, so we forwarded the required documents to CPC-O on 20th April. Unfortunately, the documents were returned by CPC-O with a letter dated May 4, 2017 indicating that her passport is being returned as her file is still in progress.
I tried getting help on the 1-888-242-2100, but it just cuts off with ‘we are busy, try later’ once I enter the Application Number.
I have used the Case specific inquiry web form
http://www.cic.gc.ca/english/contacts/web-form.asp and written to NDVO & hoping to hear something from them soon.
Thanks a lot …
Category........: PGP 2016
Visa Office......: NDVO
App. Filed.......: 04-01-2016
File Transfer...: 06-07-2016
PCC/ Doc request: 07-07-2016
Current Status ECAS: Medicals received.,
MYCIC : Review of eligibility: Your application is in progress. The next step is to review your eligibility