I submitted my parents PCC, IME and RPRF between December 2016 and Jan 23, 2017 to the London Visa Office. I also advised the LVO in January 2017 that my parents are here on visit visa for more than 3 months. I have not received any word from them since my correspondence in Jan 2017. I have submitted case specific inquiry through webform, and also email them in London. I wanted them to transfer the case from London to Ottawa for processing before my parents return. What should i do, as the time for my parents return is fast approaching. Their medicals have been received since Jan 2017. i also read on cic website that if you have submitted your inquiry, do not resend it, as it may result in delays in processing. There is no way to contact London office via phone either. Any thoughts?