Hello, I submitted documents to IRCC from a second request letter, although I submitted the documents the first time through Web Form they did not get it. So the first time and second I got the generic email response 2 days after submitting the documents through Web Form. How do I know that they actually received the documents this time? Anyone who has submitted documents through Web Form, did you get just the generic email saying they have a high volume of requests, or did you get a second email after this to acknowledge that they have received your documents? What was your experience? I don’t want the application to be refused, so how I do know that the officer actually received by documents this time? I try to call IRCC but every time I call I never get an agent on the line, they always have high volume of calls and cannot get to speak to an agent.
Thank you.