Time line for Permanent Residence application for Refugees

[sohaib1]

This so stressful moreover lines are always busy.

Don’t worry call them around 1 pm eastern time. You have to try because they never got your docs that was sent. That is probably why you have not gotten updates. Don’t panic, Don’t stress do you have tracking number and signature who received the documents

 

[Alali]

This so stressful moreover lines are always busy.

Start calling few moments before 8 am and keep at it and eventually the line will hold up.
Just to note that mostly if you call, the agent will tell it is a different department that handles this and might recommend writing web form. In any case call and see. And for future mail it is better to add signature request for the mail that way you can rest assured your mail was received

 

[racheelnaeem]

Don’t worry call them around 1 pm eastern time. You have to try because they never got your docs that was sent. That is probably why you have not gotten updates. Don’t panic, Don’t stress do you have tracking number and signature who received the documents

I sent via canada post and it shows delivered.

 

[sohaib1]

I sent via canada post and it shows delivered.

Did you request signature? Who received the documents

 

[racheelnaeem]

Did you request signature? Who received the documents

No it wasn't signed for.

 

[racheelnaeem]

My friend has the same situation and he haven't heard any confirmation to receive additional documents..untill they stated next step. That's why i didn't checked but it 6 months now.

 

[sohaib1]

No it wasn't signed for.

Always request a signature and name. Now since Canada post delivers to a PO BOX it might have gotten misplaced in the mailing room other couriers they deliver directly to immigration building so courier are always recommended.

Anyways your only option now is send those documents immediately by webform and contact ircc tomorrow immediately

 

[Norijal]

No it wasn't signed for.

Always send immigration or government offices related documents with SIGN REQUIRED SERVICES

 

[sohaib1]

My friend has the same situation and he haven't heard any confirmation to receive additional documents..untill they stated next step. That's why i didn't checked but it 6 months now.

The thing is when ircc request a document and you send them they update in there system. Your docs didn’t get updated in there system when i call they say they have received additional documents and ircc themselves replied when i sent the documents that they received them

 

[racheelnaeem]

Ok ill call them in a morning and see what's going on

 

[TorontoYyz]

Ok ill call them in a morning and see what's going on

Don’t be panic same thing happened to me , definitely they received your documents but they did not updated on your file. Just send them web form with proof of delivery of canada post and asked them for acknowledgment of your documents

for your reference;

Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).​ We verified the information you provided and can confirm that your application is still in process. All the required documents and information have been received by the responsible office for the moment. they acknowledge me through email but not updated on online account ​

​

 

[racheelnaeem]

Don’t be panic same thing happened to me , definitely they received your documents but they did not updated on your file. Just send them web form with proof of delivery of canada post and asked them for acknowledgment of your documents

for your reference;

​ Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).​ We verified the information you provided and can confirm that your application is still in process. All the required documents and information have been received by the responsible office for the moment. they acknowledge me through email but not updated on online account​

​

Oh thank you so, much I'll send them email after my shift.

 

[TorontoYyz]

Oh thank you so, much I'll send them email after my shift.

When you get any update please let me because your and mine timeline are same if I got any update I will let you know. Thanks

 

[racheelnaeem]

Don’t be panic same thing happened to me , definitely they received your documents but they did not updated on your file. Just send them web form with proof of delivery of canada post and asked them for acknowledgment of your documents

for your reference;

​ Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).​ We verified the information you provided and can confirm that your application is still in process. All the required documents and information have been received by the responsible office for the moment. they acknowledge me through email but not updated on online account​

​

can you send me link for web form plz

 

[TorontoYyz]

can you send me link for web form plz

https://secure.cic.gc.ca/ClientContact/en/Application