Today I received this email plz I need help
We have verified the information you provided and are unable to determine the identity of the individual who filled out and submitted this Web form.
The Privacy Act ensures that a person's identity and personal information are protected. For this reason, we cannot take action on your request since this file contains personal information.
In order to respond to your inquiry, please have ____________(my daughter name) provide written consent to IRCC by completing the Use of a Representative form and submitting it via the IRCC Web form. You may also contact the appropriate governing body to verify that you are a member in good standing.
If you were writing for an applicant for which you are already authorized or for a minor applicant and are their parent or legal guardian, please make sure to enter their information under the Applicant Information section and your information under the Enquirer Information section.
Please let me know what should I do? Very confused coz I have submit same form for my son aswell and that is accepted by ircc.
Plz guide me asap.