They were like that the first time we rang, but then something had changed on their system the second time we rang, and they were able to give us details, such as the date my wife was approved etc.PhdStream said:In my case the agents (I called twice) that they do not have any access to confirm about the decision. So far they and I, only know that decision has been made and letter will be sent soon.
Still nothing from them though, and that call was a week ago, we were told that SA was 5 May, so it is getting beyond frustrating to say the least.